SHIPPING POLICY
We offer several different options for shipping your purchase.
We are not responsible for items lost in the mail if insurance is not purchased.
We want to make your shopping experience as convenient and rewarding as possible. If you elect not to insure your package, there is absolutely nothing we can do if your package goes missing. Shipping via the United States Postal Service within the United States is the most cost effective way to ship and delivery confirmation is automatically included with Priority Mail.

FedEx is also an option for shipping within the United States and is very reliable, tracking is available from point of origin to your destination (we are not responsible for any issues FedEx may have with their tracking software). We will provide a shipment confirmation e-mail once your package has shipped. Customers should include their name, address, phone number/fax number and e-mail address when placing there orders to ensure packages effectively reach there final destination on time. Failure to provide us with your phone number may cause delays with your shipment if the carrier is unable to reach you by phone. For international orders, insurance and tracking are highly recommended.

Failure to purchase insurance and tracking constitutes your consent to release us from any liability involved with the loss of your package and refund of your purchase price or replacement of your items.
We offer several different options for shipping your purchase.

CUSTOMS CHARGES AND FEES
Customs charges and fees are the responsibility of the customer.
All of our items are shipped from the United States of America. Customs fees are not figured into your shipping costs.
International customers will be responsible for paying any and all fees due to their customs. We are unable to determine customs fees. If you have a question about customs fees, please contact your countries customs department. In regards to international shipping, we do not offer parcel post or surface deliveries anymore due to the high number of questions about packages. There is no way to track parcel post or surface shipments.

RETURN POLICY
We offer a 100% guarantee that our items are authentic. We will gladly accept returns if you are not happy. However, there is a 15% restocking fee that will be assessed. All returns must be received within 15 days from the date the customer received their shipment. We do not refund shipping costs.
The merchandise must be in the same new condition as when it was shipped. If not in the same condition as when purchased, we will not accept the order and will contact the customer to determine disposition of merchandise. Shipping costs are the full responsibility of the purchaser.
Alterations, hemmed trousers, stained, torn, or damaged items will not be returnable.
If the item is defective we will at our discretion either repair or replace the item and return to you free via shipping means selected by uniforms-4u.com.
If you select us to do your sewing, nameplate engraving, nametag engraving, alternation to your uniform, attaching lacing or engraving your sword, it will make the item absolutely non returnable under any circumstances, as well as any fees you paid for the engraving, sewing, etc.

Clothing items purchased can not be returned under any circumstances. However, we accept size exchange, in case the size you purchased does not fit. We have strict policies regarding clothing items sent back to us for exchange, they need to have the original tags still attached and be in perfect new unworn conditions.

Customers need to contact us first before submitting any item for return or exchange, and be issued a Return/Exchange number. We only accept returns/exchanges through USPS. The customer is responsible for making sure the item(s) reach us and we can not be held responsible for packages that do not reach us.

DISCLAIMER
Military uniforms are for wear by Military personnel only. Impersonating a Naval Officer is illegal. Wearing the uniform to try and gain access to military installations or gain access to privileges entitled to active duty personnel is illegal. You will also be advised of this in a link at check-out that will have you mark your intention for the uniform. Our uniforms are for active duty personnel and collectors only. All of our uniforms are authentic and can be worn for all official military functions. Use of ouruniforms as costumes for either festivals, Hollywood motion picture productions, and for use in plays does not constitute impersonating a Naval Officer. Our uniforms are sold as described and with options as described. Additional services may have extra charges associated with them. Please e-mail us with any questions you may have.

CREDIT CARD PAYMENTS
All credit cards payments are charged in United States Dollars. We can not be held responsible for any extra charge your credit card company may have billed you because of making a payment in US Dollars. You credit card number will be encrypted and stored as well as the transaction and payment authorization codes in order to be able to justify all payments we have charged.